Terms and Conditions
TERMS AND CONDITIONS
Local Delivery Policy
Caketini provides local delivery to physical addresses within 10 miles from each location.
We do not require a signature upon receipt of any local delivered order. However, due to the perishable nature of our product and the fact we live in Arizona with the hot summers, we will not leave an order at someone's door if someone is not there to receive it.
Additional charges will apply for any re-delivery circumstances. A refund will not be applied once the order leaves our store.
Caketini cannot guarantee delivery if we are provided with an incorrect address, or for delivery delays resulting from inclement weather.
Caketini will issue a full refund for any incorrect order or errors made by Caketini. Any orders cancelled at least 24 hours in advance will also be refunded.
Caketini treats all customer information as confidential and does not disclose or sell customer information to third parties. All customer information provided to Caketini is maintained in a secure environment and used only for the purposes of processing customer orders.
Special Instructions and Allergies
Caketini does not use preservatives so we recommend enjoying your cupcakes as soon as possible. Cupcakes are best served at room temperature.
Our cupcakes can also be frozen in an airtight container for up to one additional week. Please allow 3 hours to defrost your cupcakes before serving. We do not recommend refrigerating your cupcakes.
Caketini bakes with nuts on the premises and with flour containing gluten. We recommend those with nut allergies or gluten allergies error on the side of caution and refrain from eating our cupcakes.